Have you changed your mind?We will provide a refund if you change your mind after placing an order. If we’ve already dispatched your impression kit, send it back to us unopened and we can cancel your order*
Are you having trouble taking impressions?If you’re having trouble taking your impressions, we have many videos on our YouTube channel to help you with this. If you need to cancel your order after you have used your impressions kit we charge a one-off £50 fee to cover material and shipping costs, and provide you with a refund. You must notify us by email within the 14 day cooling off period to be eligible for a refund.